We help you improve operational performance by providing business decision makers with timely access to relevant Key Performance Indicators (KPIs). There are two approaches you can take in using KPIs:
- Identify KPIs that are relevant for individual positions and business roles within your organization, such as:
- COO;
- VP Sales;
- Plant Manager;
- Logistics Manager;
- etc.
- Identify KPIs that are relevant for the primary value streams within your organization that might include:
- Contact to Purchase Order;
- Purchase Order to Cash;
- Supply to Delivery.
In either approach, you will realize maximum value from these KPIs if:
- The KPIs are directly relevant to your area of business responsibility;
- You have timely access to the KPIs and early notification of alert conditions;
- You can drill into and analyze the performance information using an interactive, intuitive interface;
- The KPIs are consistent across the business and use a single definition of the source data and the formulae for calculating the KPIs;
- The KPIs are cross-functional and span all areas of the business or value stream including sales, finance, manufacturing, supply chain, distribution partners, customer service, product development, IT and HR.;
myDIALS provides all of the above.