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Customers Overview

myDIALS helps you improve operational performance by providing everyone making daily operational decisions with timely access to relevant Key Performance Indicators and Key Performance Drivers (KPI and KPD metrics). myDIALS provides the following critical elements to help you realize maximum value from the performance metrics:

• The metrics are directly relevant to your area of business responsibility.
• You have timely access to the performance metrics and early notification of alert conditions.
• You can drill into and analyze the performance information using an intuitive, interactive dashboard.
• The metrics are consistent across the business and use a single definition of the source data and the formulas for calculating the KPI and KPD metrics.
• The performance metrics are cross-functional and span all areas of the business process or value stream including sales, finance, manufacturing, supply chain, distribution partners, customer service, product development, IT, and HR.

myDIALS provides standard Industry Modules for selected vertical industries. myDIALS and our partners focus on those industries that are process-oriented or have production, supply chain, and distribution aspects.

Customer Quotes

Joseph Janiczek, Founder and Chairman, Janiczek & Company

"You get what you inspect, not what you expect. myDIALS' breadth of offering at a reasonable price point allowed us to implement a high-end, enterprise quality solution within our budget requirements. In particular, I value the ability to see visuals that depict how we are doing compared to targets and then drill down to details that pinpoint the key item behind a particular success or failure. myDIALS accelerates our learning, which is the ultimate advantage in any business."

Mario Kalogiannis, Partner, Epago Group

"There has been a real wow factor with the release of our dashboards. We pride ourselves on delivering and leading cost-saving and process improving solutions for our clients. We sought out myDIALS and developed the travel dashboard with them as they are a like-minded organisation and are a perfect fit for Epago. This partnering will enable us to provide procurement, business, and finance managers with an extremely cost-effective 360-degree view of their travel expenses, thereby helping them reduce costs and manage supply arrangements."

Adam Spangrud, President, Client Acquisition Group

"To get buy-in for the money spent on campaigns, high-level executives need insight into our success very quickly. myDIALS is intuitive, simple to navigate, and can be easily tailored to a client's needs and campaign objectives with any new metrics they want. We expect that myDIALS' scalability will lead to increased adoption among clients and a significant competitive advantage for Client Acquisition Group."

Justin Wohlstadter, Associate, Penny Black

"myDIALS has created a great value-add to both Penny Black and several of our portfolio companies."

Jeanne Moreno, Vice President and Chief Information Officer, Snap-on Incorporated

"With trusted metrics that provide a consistent look at where we are and where we are going, myDIALS gets us out of the business of constructing metrics and continually writing reports. myDIALS gives us an accumulation of information in an organized way. The fast deployment, in only a matter of weeks, allowed us to focus on actually using the metrics and results rather than managing a large IT project."

Greg Frost, Executive Services Director, Tallahassee Police Department

"We've invested heavily into data management systems, but it's difficult to quickly and easily get at the data we need to make decisions. It's like driving a Ferrari at 20 miles an hour. We have the high-end systems, but now we need the tools to optimize performance. With myDIALS, we can quickly see the exact data we need, which allows our management team to ask the right questions and better focus resources."

Jeff Izienicki, Operations Manager, Pason Systems

"The ability to compare operational data and market share information, together, across regions and areas, should enable Pason to make better and more timely business decisions. All the data in the world is useless, unless it is easily accessible, and presented in a usable manner. We were never able to accomplish that with our internal systems."

Dennis Crestani, CEO, Ausreo

"As a steel manufacturing business, understanding the key business drivers is critical to our success, and having that information available in a clear, crisp display wherever I am in the world is a real step forward. Within days of myDIALS being implemented, we were able to see the complete picture for our safety data and a sample of our production data. We are looking forward to rolling out myDIALS to more of our employees, which will then result in the alignment of organizational behavior with our KPIs."

Garry McGrechan, Director and General Manager, West Australia, LogiCamms

"myDIALS will enable us to proactively manage the operating performance of our equipment wherever it is located and compare the data against industry best practice while at the same time providing us with the ability to maximize the productivity and efficiency of our customers' business. As myDIALS provides LogiCamms with a SaaS-based approach, we didn't need to purchase new hardware, which will reduce the project's overall costs while ensuring deployment in a matter of a few weeks."