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Improving Operational Decisions with the Continuous Improvement Cycle

myDIALS helps everyone making daily operational decisions to make better decisions more quickly with business dashboards. As shown in the following figure, improving operational performance involves a continuous improvement cycle of monitoring key performance measures and business drivers against targets or goals, identifying variances, understanding why the variance occurred, and taking action to fix the problem. For more information about how continuous performance improvement fits within Operational Performance Management, see Operational Performance Management (OPM).

The gray text in the following figure identifies the myDIALS features and capabilities that support this continuous improvement cycle and enable people to make more informed decisions rapidly.