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myDIALS Business Intelligence for the Cloud Capabilities

myDIALS provides a performance management solution that is focused on helping companies improve operational performance. Everyone making operational decisions can view, interact with, and analyze performance measures and drivers that are relevant and continuously updated. The myDIALS solution comprises:

• Enterprise, role-based dashboard
• Easy-to-use dials and charts of KPIs, KPDs, and other metrics
• Forecasting and trending
• Embedded knowledge and knowledge capture
• Alerting and alarming
• Every-person analytics
• What-if scenario modeling

myDIALS can also provide consulting and implementation services, as well as best practices around metrics, visualization, and analytics. We provide our solution via a low-cost, low risk SaaS delivery model.

Forecasting & Trending

Examining trends, forecasts, and control charts quickly shows whether an issue is an abnormality or an ongoing problem. A Pareto chart can highlight areas contributing most to the problem. In addition, performing "what if" scenario analysis shows which actions lead to the best business outcome.

Combining this level of analytics with the ease-of-use inherent in myDIALS ensures everyone can take advantage of analyses that until now has typically been reserved for a small number of business analysts. myDIALS takes operational performance management to a new level by focusing on optimization and continuous improvement.

The intuitive visual presentation, interactive drills, embedded knowledge, context setting, inherent association of KPI and KPD metrics, interactive scenario analysis, and sophisticated analytics allow you to quickly understand performance, identify the root cause of performance issues, and determine the best corrective action.

Embedding Knowledge & Knowledge Capture

It is easy to embed knowledge that provides guidance on how the performance information should be interpreted including:

• The definition and description of a dial;
• The definition of the metrics contained within the dial;
• The formula used to calculate the metric;
• Information about how the metrics support the business process, value stream ,or continuous improvement;
• Hyperlinks to additional web-based information.

You can also share information by notes or annotations to a data point. Those notes appear wherever that data point appears on any dial in any dashboard.

Alerting & Alarming

Issues requiring attention are identified as they occur, represented visually on the dashboards, and emailed (with contextual information) to designated recipients. Alerts can be based on:

• Zones specified for any performance metric (Excellent, Good, Bad, Critical);
• Complex expressions across multiple metrics.